Whilst we do not offer a discounted rate for disabled guests, guests with accessible needs are entitled to a free carer ticket for one personal assistant/carer who accompanies any disabled guest. All visiting guests except for the carer require a purchased ticket.
Please Note, you must be purchasing at least 1 full priced ticket in order to be able to add a carer ticket in your basket. You can reserve a free carer ticket during our booking journey when purchasing your entry tickets or by clicking here
On the day of your visit, you must produce any one of the below documentation.
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
- Attendance Allowance or Carer's Allowance letter of award
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit, Employment and Support Allowance (ESA), Disability Students’ Allowance (DSA), or DID card (UK Disabled ID card).
- A valid Blue Badge
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
- Credibility’s Access Card with the carer/companion symbol
- An International Equivalent of the Above
Please note: The carer must be 14+ years.