I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us by completing the form here, and out Guest Support team will aim to assist. Alternatively, contact us via Live Chat here. Related articles Can I contact you via Live Chat? I'd like to cancel my tickets How do I contact your Customer Services team? I would like to change the date/time of my booking I have booked online and been charged twice, what should I do?