I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us by completing the form here, and out Guest Support team will aim to assist. Alternatively, contact us via Live Chat here. Related articles I would like to change the date/time of my booking How do I contact you with a guest enquiry? I'd like to cancel my tickets Is there a fee for changing the date/time of my tickets on Booking Portal? I'm unsure if my booking has been successful - what do I do?