Our centre is fully accessible for wheelchair users, however due to the age and design of the building, alternative routes will need to be taken.
All displays can be seen, and a map can be provided on entrance to the centre. There is an access lift upstairs to our Turtle Sanctuary and Restaurant in our Gift Shop.
Please note: We are able to facilitate one wheelchair per time on Penguin Island.
Unfortunately, we are unable to accept mobility scooters, this is due to having tight spaces and stairs at the end of our ocean tunnel that does not allow room for manoeuvring a scooter. Our access lift also is not suitable for mobility scooters due to a weight limit.
We're working with AccessAble to ensure that disabled guests have a seamless visit to the centre. To download the full Access Guide, please click here.