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  1. SEA LIFE Scarborough | Official Website | Buy Tickets Online to Save
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Where can I purchase/book my tickets?
  • Do I have to pay for an under 2 ticket?
  • I've booked the wrong tickets, what do I do?
  • I'm unsure if my booking has been successful - what do I do?
  • I have received an error message when making a booking, what do I do?
  • I have booked online and been charged twice, what should I do?
  • What happens if the card holder won't be present to collect tickets?

I'm unsure if my booking has been successful - what do I do?

Please contact us here if you are unsure whether your payment went through, and we can check to see if your booking has completed.

Please also check your bank account to see if any payment has been attempted.

 

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Related articles

  • How do I contact you with a guest enquiry?
  • I have made a booking but have not received my tickets
  • How soon before my visit can I amend my time or date of entry on Booking Portal?
  • Do I receive a discount when booking online?
  • Do you have toilets?
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