Helping with making & changing bookings
- What is Booking Portal?
- How do I access Booking Portal?
- What can I change on my tickets using Booking Portal?
- Is there a fee for changing the date/time of my tickets on Booking Portal?
- Is there a maximum number of times I can amend the date/time of my tickets on Booking Portal?
- How soon before my visit can I amend my time or date of entry on Booking Portal?
Online Booking Help
- Where can I purchase/book my tickets?
- I've booked the wrong tickets, what do I do?
- I'm unsure if my booking has been successful - what do I do?
- I have received an error message when making a booking, what do I do?
- I have booked online and been charged twice, what should I do?
- What happens if the card holder won't be present to collect tickets?