I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us by completing the form here, and out Guest Support team will aim to assist. Alternatively, contact us via Live Chat here. Related articles How do I contact you with a guest enquiry? What if I'm running late for my time slot? I cannot see the date/time I want to move my tickets to on Booking Portal, what should I do? What is the Account Holder Portal? What is a SEA LIFE Scarborough Annual Pass?