I've booked the wrong tickets, what do I do? If you have booked the wrong tickets please contact us by completing the form here, and out Guest Support team will aim to assist. Alternatively, contact us via Live Chat here. Related articles I'd like to cancel my tickets How do I contact you with a guest enquiry? I need to add/remove tickets to my order I would like to change the date/time of my booking What can I change on my tickets using Booking Portal?